Job Description

The IT Senior Business Analyst will act as a strategic liaison between business stakeholders and technology teams, leading complex initiatives across custom apparel and licensed consumer products. This role requires deep expertise in apparel manufacturing operations, licensing compliance, and enterprise systems such as ERP, PLM, EDI, and e-commerce platforms.

The ideal candidate will drive scalable, compliant, and efficient technology solutions across product development, sourcing, manufacturing, distribution, and sales operations.

Key Responsibilities

Business Analysis & Solution Design

• Lead requirements gathering for enterprise and multi-system initiatives

• Translate business needs into BRDs, FRDs, user stories, process flows, and functional specs

• Analyze and optimize end-to-end apparel lifecycle processes—from design and costing to production, fulfillment, and royalty reporting

• Partner with architects and development teams to define aligned, scalable solutions

Custom Apparel Operations

• Support systems and workflows for:

  • Screen printing, DTG, embroidery, sublimation, and on-demand production

  • Custom order configuration, artwork management, and proof approvals

  • Short-run and mass customization models

• Ensure systems enable speed-to-market, accuracy, and scalability

Licensed Apparel & Compliance

• Lead requirements for licensed product workflows including:

  • Artwork, style, and color approvals

  • Licensee/licensor compliance (Disney, NFL, NBA, NCAA, etc.)

  • SKU, channel, territory, and date restrictions

• Ensure accurate royalty calculation, accruals, reporting, and audit readiness

• Collaborate with Legal, Licensing, and Finance teams to maintain governance

Systems & Integrations

• Serve as SME for enterprise platforms including:

  • ERP: NetSuite, SAP S/4HANA, Microsoft Dynamics 365

  • PLM: Centric PLM, FlexPLM, Backbone

  • EDI: SPS Commerce, TrueCommerce (850, 855, 856, 810)

  • E-commerce / OMS: Shopify, Magento, Salesforce Commerce

  • WMS and 3PL integrations

• Lead system enhancements, integrations, and migration initiatives

• Support UAT planning, execution, and defect resolution

Data, Reporting & Analytics

• Define KPIs for:

  • Sales performance, margins, and inventory turns

  • Production lead times and order cycle times

  • Royalty accuracy and compliance

• Partner with BI teams using Power BI, Tableau, or Looker

Stakeholder Leadership

• Collaborate with cross-functional teams across:

  • Design & Merchandising

  • Licensing & Legal

  • Sourcing & Production

  • Sales, E-commerce & Operations

  • Finance & Accounting

• Facilitate workshops, executive reviews, and steering committees

• Mentor junior BAs and contribute to BA standards and best practices

Required Qualifications

Experience & Domain Expertise

• 10+ years of enterprise Business Analysis experience

• 5+ years in custom apparel, apparel manufacturing, or licensed consumer products

• Proven delivery experience across ERP, PLM, EDI, and e-commerce platforms

• Strong understanding of apparel supply chain and manufacturing operations

Technical & Methodological Skills

• Strong documentation and process modeling skills

• Experience with Agile/Scrum and Waterfall methodologies

• Understanding of APIs, integrations, and data flows

• Advanced Excel skills; working knowledge of SQL preferred

Soft Skills

• Executive-level communication and stakeholder management

• Ability to operate in ambiguity and influence without authority

• Strong analytical, problem-solving, and strategic thinking skills

Education

• Bachelor’s degree in Information Systems, Business, Supply Chain, or related field

• Master’s degree (MBA or MIS) – preferred

  
  

  If You are intrested Please reach out to--

  
  

  Swasthik ASTRA,
  Business Development Manager,
  ASTRA CONSULTING CORP
  Mobile: ‪+1-678-335-2727‬ EXT : 2
  Email:  Swasthik.a@astraccorp.com